REMOTE PRIORITY ADD-ON

Available exclusively to Connect Care Plus and Pro members.

Includes:

• Unlimited remote support during business hours

• Maximum of 1 session per day, up to 5 sessions per week

• Scheduled support (not emergency on-demand access)

Session length based on membership tier:

• Plus members: Up to 25 minutes per session

• Pro members: Up to 30 minutes per session

Remote sessions may be used as either phone or video support.

All remote support (phone and video) is provided during standard business hours: Monday–Friday, 9:00 AM – 5:00 PM (excluding holidays).

Memberships are valid for 12 months from the date of purchase.